AI and Automation Engineer

We're looking for an AI and Automation Engineer to join our Automation team and help build the internal tools, AI agents and automation systems that power how we operate.
This role combines hands-on engineering with impactful product development. The work is split between writing code (TypeScript, React, Python) and designing and implementing automation workflows using low-code platforms.
You'll take part in building intuitive internal web applications that teams enjoy using, developing AI-driven solutions that streamline repetitive processes, creating insightful dashboards to support decision-making, and integrating systems that help the business run smoothly and efficiently.
You'll work alongside our Tech Lead and a US-based IT Automation Engineer, contributing across the full spectrum from designing React-based internal tools to building RAG pipelines to orchestrating multi-step business workflows.
What You'll Do
Design and build internal web applications using TypeScript and React that serve teams across the organization.
Create intuitive interfaces that make AI capabilities and automation outputs accessible to non-technical users.
Build and maintain RAG pipelines - including document processing, embedding, vector storage, retrieval, and evaluation.
Work with LLM APIs (Claude API, OpenAI API, AWS Bedrock, Vertex) and implement prompt engineering patterns (tool/function calling, structured outputs, few-shot) with proBuild connectors, APIs, and data flows that keep systems in sync and processes running smoothly.
Work with data from across the business to support decision-making.
Design and maintain automation workflows using low-code/no-code platforms (Workato).
Integrate AI solutions into core business tools - Slack, Jira, Salesforce etc.