עדיין מחפשים עבודה במנועי חיפוש? הגיע הזמן להשתדרג!
במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.
Were not looking for someone who just answers tickets.
Were looking for someone who sees chaos - and builds systems.
This is an opportunity to join a fast-growing international beauty brand and play a key role in shaping and scaling the foundation of our Customer Experience. You wont just manage support - youll design how it operates.
If you believe customer service is a growth engine (not a cost center), this role is for you.
What Youll Be Responsible For
- Owning the day-to-day Customer Experience across email and social channels
- Managing high-volume inquiries with empathy, speed, and clarity
- Resolving shipping, returns, refunds, and product-related issues end-to-end
- Identifying recurring problems and addressing root causes proactively
- Building simple, scalable support processes and internal guidelines
- Maintaining accurate documentation and clean CRM operations
- Anticipating issues before they escalate
- Working independently, making decisions, and moving fast without waiting for permission
Why Join Us?
- A high impact role in a growing international brand
- Real ownership and autonomy
- The opportunity to build and shape support processes from the ground up
- A fast-paced, entrepreneurial environment
- 2+ years of experience in customer support or another high-touch, customer-facing role ( Ecommerce is a strong advantage)
- Native English speaker with exceptional written communication skills
- Ability to stay calm, sharp, and solution-oriented under pressure
- High ownership mindset - self-driven and independent
- Systems thinker who operates proactively and deeply cares about customer trust
במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.