CRM Manager

For over 30 years, Allot has been securing digital communications at scale. Allot (NASDAQ: ALLT) is a network-native cybersecurity leader, protecting people and small businesses directly through the network. Trusted by leading telecom operators worldwide, our technology is built for the masses, delivering real-time, seamless security to millions of users, invisibly and at scale. We are here to safeguard the everyday digital life of consumers and SMBs worldwide. What we’re looking for: We are currently looking for a CRM Manager , to join our IT organization at the Hod Hasharon office. This role will manage, lead and support the CRM business needs of all Allot’s departments. What you’ll do:
* Build and lead the CRM team for continuous improvement of CRM tools and processes
* Designing solutions and working directly with internal customers to meet their business requirements in accordance with industry best practices
* Collect business needs and drive prioritization of requirements
* Support users on the day-to-day tasks, including data fixes and troubleshooting.
* Support existing interfaces between the CRM and the organization's systems
* Act as subject matter expert for the CRM processes and tools (Salesforce eco-system, Portal, ITSD)
* Manage external vendors including onboarding, ongoing communication and ensuring project delivery according to company standards and timelines

Region (Website):
Israel ( N/A)