Compliance Operations Project Manager

Join us at our company, a global fintech leader revolutionizing the world of cashless payments, consumer engagement, and business management solutions. With more than 1,200 employees across 12 offices worldwide. youll be part of a diverse and innovative community where your work makes a real impact and helps shape the future of payments. we are looking for a Compliance Operations Project Manager to support our global Compliance Operations function, which is responsible for the implementation of AML (Anti-Money Laundering) regulations and KYC (Know Your Customer) onboarding processes. As the Compliance Operations Project Manager, you will play a pivotal role in improving compliance organizational processes while implementing measurements and automations. You will collaborate with all Compliance Operations members as well as various departments to improve and streamline internal processes and elevate the customer KYC onboarding experience. The Compliance Operations Manager will report to the company Compliance Operations Director. Key Responsibilities: Process Improvement & Problem Solving
* Identify gaps and opportunities within the KYC onboarding process.
* Investigate and resolve process breakdowns while collaborating with the Product Management team, IT, Customer Experience (CX), and other stakeholders.
* Lead the design and implementation of enhanced, automated, and resilient compliance processes and systems. Performance Measurement
* Develop and implement a measurement framework to monitor Compliance team performance and KYC cycle times.
* Create dashboards and reporting tools to present insights and support datadriven decisionmaking. OnDemand Operational Support
* Provide handson assistance during peak workloads, including tasks related to AML reporting, sanctions screening, MCC reviews, and other regulatory requirements that arise on an asneeded basis. Knowledge Management
* Establish, maintain, and continuously improve internal knowledge management hubs and documentation repositories.
Learn More about us:
Founded in 2005, our company provides an end-to-end platform for payments, empowers businesses to grow revenue, reduce operational costs, and deliver seamless commerce experiences. Our customer-first mindset and commitment to in-house innovation have positioned us at the forefront of the cashless payment revolution, serving the unattended and retail sectors around the world. We support over 80 payment methods in 60+ currencies, hold a European payment institution license, and have formed strategic partnerships with global financial institutions to deliver powerful, scalable solutions. With more than 1,200 employees across 12 global offices, our company operates in 120+ countries. Our global headquarters in Herzliya Hills, Israel, is our largest site, housing over 600 employees across 20+ departments. we believe in creating long-term impact through loyalty tools, omnichannel solutions, and an agile ecosystem of value-added services. We're proud to support businesses in reaching new heights and we're always looking for innovative, passionate individuals to join us.