עדיין מחפשים עבודה במנועי חיפוש? הגיע הזמן להשתדרג!
במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.
מלאה
18,000-25,000 ₪
We are looking for a Head of Sales Call Centers to take full ownership of its B2C Sales Operations. This role focuses on executing sales policies and targets, managing a nationwide call center operation, and driving strong day-to-day sales performance.
The position combines hands-on leadership with data-driven decision-making and close collaboration across the organization, with a strong focus on customer experience and sales quality.
Responsibilities
Execute and drive sales policies and targets across the organization.
Own end-to-end sales performance and full P&L responsibility.
Manage a complex, nationwide call center operation, including capacity, workload and SLA management.
Lead, develop and empower call center managers and the sales operations manager.
Own sales quality standards and ensure continuous improvement in sales execution.
Manage the department budget and work closely with FP&A on planning and financial control.
Own and optimize leads data, sales funnel performance and conversion metrics.
Make data-driven decisions based on performance analysis and trends.
The position combines hands-on leadership with data-driven decision-making and close collaboration across the organization, with a strong focus on customer experience and sales quality.
Responsibilities
Execute and drive sales policies and targets across the organization.
Own end-to-end sales performance and full P&L responsibility.
Manage a complex, nationwide call center operation, including capacity, workload and SLA management.
Lead, develop and empower call center managers and the sales operations manager.
Own sales quality standards and ensure continuous improvement in sales execution.
Manage the department budget and work closely with FP&A on planning and financial control.
Own and optimize leads data, sales funnel performance and conversion metrics.
Make data-driven decisions based on performance analysis and trends.
Requirements:
Significant experience managing large-scale B2C call center operations.
Proven experience managing managers and leading complex sales operations.
Strong understanding of call-center-based sales processes, sales quality, capacity management and SLAs.
Experience owning budgets, financial control and working closely with FP&A.
Experience in managing leads data and end-to-end sales funnels.
Proven ability to execute processes and consistently deliver against business targets.
High analytical skills with a strong data-driven decision-making mindset.
Significant experience managing large-scale B2C call center operations.
Proven experience managing managers and leading complex sales operations.
Strong understanding of call-center-based sales processes, sales quality, capacity management and SLAs.
Experience owning budgets, financial control and working closely with FP&A.
Experience in managing leads data and end-to-end sales funnels.
Proven ability to execute processes and consistently deliver against business targets.
High analytical skills with a strong data-driven decision-making mindset.
This position is open to all candidates.
במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.
משרות נוספות מומלצות עבורך
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מנהל/ת מוקד מכירות טלפוני
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רחובות
הדס פתרונות סינון מים
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דרוש/ה מנהל/ת מוקד מכירות טלפוניות
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תל אביב - יפו
- חסוי -
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ראש/ת צוות מכירות דסק טלפוני
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פתח תקווה
מגדל ביטוח ופיננסים
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ראש /ת צוות מכירות דסק טלפוני
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פתח תקווה
מגדל ביטוח ופיננסים
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מנהל /ת מוקד מכירות טלפוני בבני ברק /אלעד שכר 15,000 - 18,000
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אלעד
חברה בתחום מש"א / הדרכה / השמה / בתי תוכנ
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מנהל/ת מוקד מכירות
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ראש העין
BINSHTOK שרותי יעוץ והשמה
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