עדיין מחפשים עבודה במנועי חיפוש? הגיע הזמן להשתדרג!
במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.
מלאה
11,000-16,000 ₪
This position is ideal for a Dental technician to join our Global Tier 3 Clinical Application Support team.
This role involves analysis and troubleshoot dental scanning issues, supporting and train our customers on dental clinic approach and work with our internal teams in R&D, V&V, Operation and Marketing to improve our Dental interface with our customers.
Key Responsibilities
Working with a global Tier 3 support team in resolving clinical application issues related to dental scanning
Troubleshoot and analysis of customer-reported problems, document findings in ticketing systems
Escalate complex clinical cases with detailed RAW data and diagnostics to development team
Provide Root Cause Analysis (RCA) when required
Share feedback with R&D and suggest product improvements
Contribute to knowledge sharing and training for lower-tier support members
Provide Clinic application KPI reports
This role involves analysis and troubleshoot dental scanning issues, supporting and train our customers on dental clinic approach and work with our internal teams in R&D, V&V, Operation and Marketing to improve our Dental interface with our customers.
Key Responsibilities
Working with a global Tier 3 support team in resolving clinical application issues related to dental scanning
Troubleshoot and analysis of customer-reported problems, document findings in ticketing systems
Escalate complex clinical cases with detailed RAW data and diagnostics to development team
Provide Root Cause Analysis (RCA) when required
Share feedback with R&D and suggest product improvements
Contribute to knowledge sharing and training for lower-tier support members
Provide Clinic application KPI reports
Requirements:
A Junior Dentist or a Dental Technician
5 years of prior exposure to dental clinical workflows or technical troubleshooting is a plus.
Analytical mindset, basic PC knowledge (Windows OS), ability to troubleshoot and document findings.
Strong customer-facing and communication skills (English proficiency required).
Ability to work collaboratively with Tier 1, Tier 2 & Lab support teams and R&D.
Ability to work in a dynamic, fast-paced environment
Familiar to work CAD software (ExoCad) - Advantage
A Junior Dentist or a Dental Technician
5 years of prior exposure to dental clinical workflows or technical troubleshooting is a plus.
Analytical mindset, basic PC knowledge (Windows OS), ability to troubleshoot and document findings.
Strong customer-facing and communication skills (English proficiency required).
Ability to work collaboratively with Tier 1, Tier 2 & Lab support teams and R&D.
Ability to work in a dynamic, fast-paced environment
Familiar to work CAD software (ExoCad) - Advantage
This position is open to all candidates.
במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.
