Enterprise Account Management - Retail

What youll be doing
As an Enterprise Account Management, Retail, you will play a key role in driving the growth and success of our companys Shopping business. You will take ownership of several shopping verticals (typically 1-3, depending on size and complexity), such as Fashion, Electronics, Home, Kids & Toys, viewing each vertical as an end-to-end ecosystem. This includes understanding its structure, identifying growth drivers, spotting challenges and opportunities, and leading its overall development. You will act as the main point of contact and account manager for the most impactful partners within your verticals, balancing business growth with strong operational execution.
As part of the Shopping team - our companys growth engine beyond food and restaurants - you will work closely with partners to ensure long-term success on the platform, from onboarding through ongoing development and optimization.
Day-to-day in this role, youll:
Own and lead the growth of assigned shopping verticals, identifying opportunities, bottlenecks, and key levers for scale.
Manage and develop the most strategic partners within each vertical, acting as their account manager and driving both growth and operational excellence.
Lead onboarding processes for new retail partners, from contract signing to go-live and full implementation of our companys tools and services.
Drive partner growth initiatives, including catalog optimization, assortment expansion, promotional planning, and commercial initiatives.
Ensure high operational quality across partners, including availability, preparation times, catalog management, store operations, and storefront visibility on the platform.
Provide day-to-day partner support by solving problems, improving processes, and ensuring an excellent overall partner experience.
Monitor performance metrics and work with partners to continuously improve business results.