עדיין מחפשים עבודה במנועי חיפוש? הגיע הזמן להשתדרג!

במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.

מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.

חברה בתחום כללי

נתניה

חברה בתחום כללי

נתניה
מלאה
22,000-30,000 ₪ (הערכה מבוססת AI)
זוהי הערכת טווח שכר מבוססת AI ולא שכר שהתקבל מהמעסיק

We are looking for a hands-on Head of Operations with proven experience in technical project management and customer support, delivering and supporting complex technical solutions to clients around the globe.
Responsibilities
Project management: Lead end-to-end software delivery, managing timelines, budgets, and resources.
Team leadership: Mentor and manage both delivery and support teams.
Technical oversight: Oversee the technical execution, ensuring quality and stability.
Support and service delivery: Manage support operations, ensure adherence to service-level agreements (SLAs), and drive continuous improvement in support processes.
Process and performance monitoring: Establish and monitor key performance indicators (KPIs) for both delivery and support to ensure efficiency and quality.

Requirements:
Experience in software delivery, project management, or a similar leadership role.
Proven ability to lead, mentor, and motivate teams.
Strong understanding of PM systems, SQL, BI, Support tools.
Experience with support processes and performance metrics.
Customer service and problem-solving skills. Work experience with clients in different industries and geographies
Bachelor's degree in computer science, IT, or a related field is often preferred.

This position is open to all candidates.