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במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.
מלאה
15,000-22,000 ₪
The Customer Delivery Manager (CDM) is responsible for leading the launch activities of new clients, as well as expansion of existing clients to new countries, categories or applications. The CDM will work closely with the Account Leads and Implementation Engineers to provide overall project management during the launch period, from green light through Go Live. The CDM will be working with the client teams on communicating and gathering all materials, aligning decisions on configuration and documentation required to take a client live . This position will report to the Customer Delivery Team Lead.
Responsibilities
Lead the launch of customers including project management, technical coordination, and hands on system set-up.
Set-up and hold meetings with various internal and external teams in order to progress the project.
Oversee and address any support and/or technical issues associated with customers during this period.
Responsible for assembling documentation for each client relevant to training, systems, information, settings, configurations, contacts, etc.
Responsible for communication around timelines, project management & actions items.
Understanding of the companys products inside and out is essential.
Capable of working hours Monday-Friday hours depending on clients time zones, with flexibility (Friday can end early).
Responsibilities
Lead the launch of customers including project management, technical coordination, and hands on system set-up.
Set-up and hold meetings with various internal and external teams in order to progress the project.
Oversee and address any support and/or technical issues associated with customers during this period.
Responsible for assembling documentation for each client relevant to training, systems, information, settings, configurations, contacts, etc.
Responsible for communication around timelines, project management & actions items.
Understanding of the companys products inside and out is essential.
Capable of working hours Monday-Friday hours depending on clients time zones, with flexibility (Friday can end early).
Requirements:
2 years of experience in a SaaS environment
Knowledge of customer facing practices
Experience with Enterprise customers
Experience configuring and maintaining system knowledge
Strong relationship building skills
Excellent communication skills, verbal and written
Strong English skills, written and verbal
Ability to configuration and maintain system knowledge
Experience with Customer Relationship Management (CRM) software and project management tools.
Project management experience an advantage
2 years of experience in a SaaS environment
Knowledge of customer facing practices
Experience with Enterprise customers
Experience configuring and maintaining system knowledge
Strong relationship building skills
Excellent communication skills, verbal and written
Strong English skills, written and verbal
Ability to configuration and maintain system knowledge
Experience with Customer Relationship Management (CRM) software and project management tools.
Project management experience an advantage
This position is open to all candidates.
במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.
