Sales Operations & Pre-Sales Lead

Job Purpose:
* The Sales Operations / Pre-Sales Lead is responsible for enabling the Sales organization to operate with clarity, efficiency, and excellence.
* This role serves as the operational backbone of the commercial function-driving forecasting discipline, coordinating cross-functional workflows (Sales, Product, Operations, QA, Finance), and ensuring that both internal teams and customers receive timely, accurate, and professional support, overseeing the execution of multiple projects
* This position combines pre-sales coordination, process ownership, and commercial project management, ensuring that the commercial engine runs smoothly from lead to order and to delivery. (Pre-sales / 1St order)
* The ideal candidate is structured, analytical, proactive, and thrives in a fast-paced environment with competing priorities. Key Responsibilities: Cross-Functional Project Management
* Lead and coordinate commercial and operational projects across Sales, Product, Operations, QA, Finance, and Customer Success.
* Build project timelines, define milestones, and ensure cross-functional accountability.
* Monitor progress and proactively escalate risks or bottlenecks.
* Drive the successful execution of new product introductions (NPI), first-PO onboarding processes, and changes to formulations, packaging, or regulatory requirements. Communication, Alignment & Stakeholder Management
* Facilitate clear communication between Sales, Product, Operations, and other functions.
* Prioritize and triage incoming commercial requests to ensure they receive appropriate attention and follow-up.
* Prepare executive-level summaries, presentations, and progress reports.
* Become a trusted partner to Sales Managers by providing structured insights and operational clarity.