Full Stack Engineer - Support Ops

We are looking for a highly motivated and experienced Full Stack Developer to join the Support Ops team. This individual will play a critical role in building solutions end-to-end and executing development projects related to tools, processes, and data. Additionally, this role will ensure the stability, efficiency, and continuous improvement of software systems within the Support organization.
Responsibilities:
Design, develop, and implement software solutions to support operational requirements, including writing code, testing, debugging, and deploying applications.
Monitor, maintain, and enhance existing software systems to ensure high availability and performance.
Troubleshoot and resolve issues related to application functionality or performance, addressing user issues and resolving problems promptly.
Work closely with cross-functional teams, including IT, IS, and DevOps, to understand requirements and deliver solutions that align with Support goals.
Identify opportunities for process and system improvements, proposing and implementing enhancements to increase efficiency.
Research new technologies and adapt them for use by our internal customers.