Senior Software Engineer, GenAI Security- Prompt Security

Were looking for a versatile, customer-focused Engineer to support and enhance our GenAI Endpoint Security suite.
This role is ideal for engineers who enjoy solving complex technical problems, working closely with customers, and improving real-world product reliability.
Youll operate across a modern stack built on Node.js, Python in addition to endpoint technologies for macOS, Windows, and major browsers.

What will you do?
Troubleshoot and resolve customer issues across our GenAI endpoint solutions.
Collaborate with Support, Engineering, and Product teams to reproduce issues and drive fixes.
Optimize endpoint agents and browser extensions for performance, reliability, and low resource usage.
Participate in customer calls to provide deep technical insights and accelerate issue resolution.
Identify recurring issues and propose scalable, long-term improvements.
Build and refine platform-specific features for macOS, Windows, Chrome/Firefox/Safari/Edge.
Stay current with OS and browser security trends and apply them to product enhancements.
Leverage cutting-edge development practices and AI-powered tooling to accelerate delivery and enhance product quality.