עדיין מחפשים עבודה במנועי חיפוש? הגיע הזמן להשתדרג!
במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.
מלאה
9,000-14,000 ₪
Required IT & IS Support Tier 2
Position Overview:
As an IT & IS Tier 2 Support Specialist, you will provide enterprise-level technical support.
You will work as a team player in the Tier 2 Support Team, interface with employees, and provide technical support for the company.
Key Responsibilities:
Ongoing support for IT services via tickets, walk-ins, telephone, and remote sessions.
Services supported:
- Windows, Linux, and MAC OS Endpoints: Laptops, desktops, Virtual Machines.
- Software and Applications, such as Monday and Teams
- Office 365,Intune, Active Directory, Okta.
- Network printers and printers server IP telephony, and conferencing equipment.
Deep troubleshooting of hardware and software issues.
Research, diagnose, troubleshoot, and identify solutions to end-user issues.
Follow standard procedures for escalation of unresolved issues.
On/Offboarding of employees and changes throughout their lifecycle.
Supporting large company events remotely through Teams and in-person
Conference Rooms: Troubleshooting and configuration.
Position Overview:
As an IT & IS Tier 2 Support Specialist, you will provide enterprise-level technical support.
You will work as a team player in the Tier 2 Support Team, interface with employees, and provide technical support for the company.
Key Responsibilities:
Ongoing support for IT services via tickets, walk-ins, telephone, and remote sessions.
Services supported:
- Windows, Linux, and MAC OS Endpoints: Laptops, desktops, Virtual Machines.
- Software and Applications, such as Monday and Teams
- Office 365,Intune, Active Directory, Okta.
- Network printers and printers server IP telephony, and conferencing equipment.
Deep troubleshooting of hardware and software issues.
Research, diagnose, troubleshoot, and identify solutions to end-user issues.
Follow standard procedures for escalation of unresolved issues.
On/Offboarding of employees and changes throughout their lifecycle.
Supporting large company events remotely through Teams and in-person
Conference Rooms: Troubleshooting and configuration.
Requirements:
Based on-site in our Petach Tikva office in Israel, with the ability to arrive at the office every day.
Service-oriented, self-motivated, and a team player.
Willing to support users in standby/shifts globally.
Excellent written and verbal communication skills in English and Hebrew.
Willingness to learn new IT areas and aspects.
Minimum 1 year of experience working as an IT Helpdesk or Technician team, installing,
Windows 10/11 workstations: Deploying and supporting Windows endpoints.
MAC OS: Deploying and supporting Windows endpoints.
Active Directory: Users, computers, and group management.
Virtual environment: creating and supporting Virtual Machines and Virtual Desktop Interface
Basic knowledge & troubleshooting of computer hardware.
Knowledge and experience with SAAS services: Office 365, Exchange, SharePoint.
Advantages:
Knowledge and experience supporting:
Linux OS.
PowerShell.
Windows Servers.
DNS, DHCP.
Jira and Confluence
Intune
Microsoft Entra
Microsoft Azure.
Based on-site in our Petach Tikva office in Israel, with the ability to arrive at the office every day.
Service-oriented, self-motivated, and a team player.
Willing to support users in standby/shifts globally.
Excellent written and verbal communication skills in English and Hebrew.
Willingness to learn new IT areas and aspects.
Minimum 1 year of experience working as an IT Helpdesk or Technician team, installing,
Windows 10/11 workstations: Deploying and supporting Windows endpoints.
MAC OS: Deploying and supporting Windows endpoints.
Active Directory: Users, computers, and group management.
Virtual environment: creating and supporting Virtual Machines and Virtual Desktop Interface
Basic knowledge & troubleshooting of computer hardware.
Knowledge and experience with SAAS services: Office 365, Exchange, SharePoint.
Advantages:
Knowledge and experience supporting:
Linux OS.
PowerShell.
Windows Servers.
DNS, DHCP.
Jira and Confluence
Intune
Microsoft Entra
Microsoft Azure.
This position is open to all candidates.
במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.
הרצליה
ערב
7 חודשים
קרית גת
