Sr Staff Product Manager, Risk Investigation Platform

We are seeking a Senior Staff Product Manager to lead our Risk Investigation Platform (IBOSS).
You will be a key leader on our team, responsible for the transformation of our risk investigation capabilities.
You will drive the strategy and execution of a platform that empowers our risk operations teams to make high-quality, efficient decisions when human intervention is needed.
This role is critical to our mission to revolutionize the speed to benefit for our customers, infuse AI into our fraud and risk lifecycle end-to-end, and scale our risk operations globally.
In this role, you will be challenged to think bolder, move faster, and have a bigger impact.
You will partner with exceptional designers, engineers, and data scientists to solve complex problems.
We foster a collaborative and fun environment where we celebrate our accomplishments. Your creativity, strategic thinking, and execution rigor are key to our success.
Responsibilities
End-to-end ownership of a set of risk investigation platform capabilities, from vision and strategy to execution and delivery
Develop deep customer empathy for our customers and risk operations teams with a detailed understanding of their pain points
Transform our risk investigation platform with scalable, AI-driven capabilities to serve a global audience, stitching together data from numerous sources to manage fraud risk, financial risk, and regulatory compliance
Leverage customer insights to formulate a compelling product vision, then develop hypotheses and initiatives to deliver that vision; create, measure, and own success metrics
Build strong relationships with product, engineering, risk policy, and operations teams to influence and align on platform roadmaps
Establish product delivery timelines in close collaboration with development teams; communicate frequently and clearly upwards and outwards across the business
Ruthlessly prioritize initiatives and drive work with a strong focus on process and tactical execution; ensure a high business-impact ROI on resource investment
Know when and how to be scrappy and entrepreneurial, hypothesis-driven, and analytical; exercise strong judgment when balancing risks and making trade-off decisions.