Senior Generative-AI Engineer

The GenAI team builds conversational experiences that feel human and decision engines that learn on their own. If moving from prototype to production with millions flowing through it gets you buzzing, keep reading.

In this role you'll:
Design, build, and own end-to-end Generative-AI services from first prompt to production rollout

Combine retrieval-augmented generation (RAG), function calling, and agents to automate underwriting, claims, and customer support flows

Fine-tune open-source and commercial LLMs on proprietary datasets, evaluate with both offline benchmarks and online A/B tests

Collaborate with product, data science, and design to invent new AI-first customer experiences (and kill the bad ones fast)

Build scalable APIs and micro-services (TypeScript/NestJS or Python/FastAPI) running in Kubernetes on AWS

Instrument, monitor, and continuously improve model quality, latency, and cost you ship it, you own it

Mentor fellow engineers on GenAI best practices: prompt engineering, vector search, safety & guard-rails

Contribute to internal tooling that automates the boring stuff (CI/CD, sandbox environments, branch deploys)