Employee Experience & Operations Specialist

we're building the financial infrastructure that powers global innovation. With our cutting-edge suite of Embedded payments, cards, and lending solutions, we enable millions of businesses and consumers to transact seamlessly and securely. With 900+ employees worldwide and an R&D center of over 160 employees in Jerusalem - were reshaping how financial technology is developed and delivered.
The Role:
As an Employee Experience & Operations Specialist, youll play a key part in shaping the day-to-day Employee Experience and ensuring operational excellence across our Israel office. Youll combine creativity, organization, and precision - designing engaging initiatives, managing welfare programs, and maintaining seamless people operations that reflect our culture and values. Location & Work Type: Jerusalem, Israel 4 days in office
Who You Are:

* Proactive, creative, and solutions-oriented, with a genuine passion for people and culture.
* Collaborative team player who values partnership and cross-functional cooperation.
* Exceptionally organized and detail-oriented, able to manage multiple priorities with clarity and efficiency.
* Strong sense of order and structure, with a focus on creating smooth processes and reliable execution.
* Experienced in vendor management, negotiation, and budget control.
* Strong communication and interpersonal skills able to connect with employees at all levels.
* Analytical and data -driven mindset, balancing creativity with operational excellence.
* A self-starter who thrives in dynamic environments and takes ownership of results.
What Youll Actually Be Doing:
Events
* Plan and execute company-wide events such as All Hands, Happy Hours, and holiday celebrations.
* Plan, coordinate and execute two large-scale annual events and ongoing team/group gatherings.
* Collaborate with internal teams and vendors to deliver creative, high-quality experiences that strengthen company culture.
* Manage logistics, communications, and feedback for all events.
Welfare
* Lead employee welfare and wellness programs, ensuring continuous engagement and support.
* Manage lifecycle events (e.g., births, marriages, bereavement, reservist service, and other milestones) with care and consistency.
* Oversee company gifts and recognition programs (holidays, birthdays, and other occasions).
* Ensure information flow, budget management, and smooth operation of welfare platforms and employee benefit programs (BuyMe, Hitech Zone, classes, manicure, barber, and others).
* Suggest new initiatives to enhance employee well-being and satisfaction.
Volunteering
* Plan and promote volunteering opportunities and social impact initiatives.
* Organize company participation in community races and other social responsibility events.
* Build partnerships with local organizations to support ongoing employee volunteering efforts.
data Administration
* Serve as the first point of contact for all employee inquiries and all data -related matters.
* Ensure data accuracy across all systems, from HRIS (such as Workday) to Excel and other internal tools.
* Support HR, Operations, and Finance teams with reports and data -driven insights.
* Track participation, budget, and feedback for employee programs and events.
* Ensure confidentiality, accuracy, and compliance with company standards.

Why Youll Love Working Here:

* Flexible hybrid model: 4 days a week in the office
* 1,000 net monthly wellness benefit from therapy to Pilates to your kids art class
* Full Keren Hishtalmut, private health & dental insurance
* Donation matching, volunteering days, team outings, and mentorship programs
* A mission-driven culture that values ownership, trust, and meaningful impact
Next Step:
Hit apply. You bring your creativity - well provide the challen