עדיין מחפשים עבודה במנועי חיפוש? הגיע הזמן להשתדרג!
במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.
sh-השמה
- רעננה
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sh-השמה
- רעננה
-
מלאה
-
14,000-20,000 ₪
הערכה מבוססת AI ולא שכר שהתקבל מהמעסיק
הערכה מבוססת AI ולא שכר של המעסיק -
לחברה טכנולוגית ברעננה דרוש/ה
Technical Support Specialist
למשרה מלאה (לא היברידית)
תיאור התפקיד:
Support customers with integration-related issues
Investigating and troubleshooting complex customer issues, while being responsible for follow-up, providing resolution, and verifying customer satisfaction
Resolve problems independently and understand the correct escalation procedures
Communicating customer issues and requests to product management and R&D
Maintain and manage our internal Knowledge Base
Technical Support Specialist
למשרה מלאה (לא היברידית)
תיאור התפקיד:
Support customers with integration-related issues
Investigating and troubleshooting complex customer issues, while being responsible for follow-up, providing resolution, and verifying customer satisfaction
Resolve problems independently and understand the correct escalation procedures
Communicating customer issues and requests to product management and R&D
Maintain and manage our internal Knowledge Base
Requirements:
5 years of experience in Technical Support, Pre/ Post sale, Professional Services a must
Min 2 years in support roles for a multidisciplinary HW based product in R&D/Startup environment a must
Hands-on IP Networking experience a must, CCNA level or higher preferred
Expertise in at least one of the following fields: Electro-optics, Video encoding/processing, RF
Working experience in a Teleoperation-related industry huge advantage: Drones, UAV, UGV, Automotive
Hands-on experience in Windows and Linux -based environments a must
Experience with configuring Pixhawk flight controllers an advantage
Fluent in English both written and spoken
Familiarity with Customer Relationship Management ( CRM ) tools
Excellent customer service skills
5 years of experience in Technical Support, Pre/ Post sale, Professional Services a must
Min 2 years in support roles for a multidisciplinary HW based product in R&D/Startup environment a must
Hands-on IP Networking experience a must, CCNA level or higher preferred
Expertise in at least one of the following fields: Electro-optics, Video encoding/processing, RF
Working experience in a Teleoperation-related industry huge advantage: Drones, UAV, UGV, Automotive
Hands-on experience in Windows and Linux -based environments a must
Experience with configuring Pixhawk flight controllers an advantage
Fluent in English both written and spoken
Familiarity with Customer Relationship Management ( CRM ) tools
Excellent customer service skills
This position is open to all candidates.
במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.
תל אביב - יפו
תל אביב - יפו
ערב
7 חודשים
