Account Receivables Specialist APAC

We are seeking a skilled and driven Account Receivables Specialist to join our finance team in Tel Aviv, focusing on clients across the APAC region. This role is key to ensuring healthy cash flow and minimizing risk by proactively managing accounts receivable, resolving billing issues in collaboration with the billing team, and maintaining strong customer relationships.

To succeed, you must be comfortable working in APAC time zones for client contact while remaining available for key collaboration with internal stakeholders in Israel, Canada (EST), and the US (EST).

Key Responsibilities
Monitor APAC customer accounts to identify outstanding receivables.

Investigate historical account data in ERP and banking systems.

Initiate and manage collections activities via email, phone, and portals during APAC business hours.

Build communication reporting and maintain professional relationships with customers to encourage timely payments.

Handle escalations, resolve discrepancies, and involve legal when necessary.

Coordinate closely with internal teams including Legal, Sales Ops, and Finance across regions.

Maintain accurate and timely records (reconciliation of payments) in AR systems and contribute to monthly reporting.

Escalate at-risk accounts and propose action plans to management.