עדיין מחפשים עבודה במנועי חיפוש? הגיע הזמן להשתדרג!
במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.
מלאה
25,000-35,000 ₪
We are seeking a seasoned and strategic Global Director of Renewals to lead our team of Account Managers.
This role is instrumental in driving subscription renewals and uncovering upsell opportunities that contribute to the long-term success and growth of our customer base.
As a key member of our revenue leadership team, you will take full ownership of the global renewal lifecycle, ensuring our customers not only stay but expand their partnerships with us.
This position requires a results-driven leader who excels at building customer trust, collaborating cross-functionally, and fostering a culture of excellence and accountability.
Location: Giv'atayim (Hybrid - 2x a week in the office)
Responsibilities:
Manage the Account Managers team
Ownership of the subscription renewal process with existing customers.
Meet and exceed renewal ratio targets.
Identify upsell opportunities and maximize the customers' lifetime value.
Developing strong relationships with customers, connecting with key business executives and stakeholders.
Work closely with Customer support, Engineering, Product & Customer Success teams to ensure customer success.
Responding to customers requests for information about proposals and quotes.
Develop business and technical proficiency with all solutions.
Monitor customer satisfaction across service lines.
This role is instrumental in driving subscription renewals and uncovering upsell opportunities that contribute to the long-term success and growth of our customer base.
As a key member of our revenue leadership team, you will take full ownership of the global renewal lifecycle, ensuring our customers not only stay but expand their partnerships with us.
This position requires a results-driven leader who excels at building customer trust, collaborating cross-functionally, and fostering a culture of excellence and accountability.
Location: Giv'atayim (Hybrid - 2x a week in the office)
Responsibilities:
Manage the Account Managers team
Ownership of the subscription renewal process with existing customers.
Meet and exceed renewal ratio targets.
Identify upsell opportunities and maximize the customers' lifetime value.
Developing strong relationships with customers, connecting with key business executives and stakeholders.
Work closely with Customer support, Engineering, Product & Customer Success teams to ensure customer success.
Responding to customers requests for information about proposals and quotes.
Develop business and technical proficiency with all solutions.
Monitor customer satisfaction across service lines.
Requirements:
Bachelors degree in a related field.
Proven work experience as an Account Manager Team Leader, Key Account Manager, Sales Account Manager, or Customer Success Manager.
Proven work experience as a Team Leader, managing a team of at least 3 people
Experience in managing commercial activities (contracts, quotes, negotiations, proposals, payments and so forth).
At least 2 years of experience in B2B SaaS companies.
Experience delivering client-focused solutions to customer needs.
Excellent communication and presentation skills.
Eastern Time Zone or Central Time Zone preferred.
Bachelors degree in a related field.
Proven work experience as an Account Manager Team Leader, Key Account Manager, Sales Account Manager, or Customer Success Manager.
Proven work experience as a Team Leader, managing a team of at least 3 people
Experience in managing commercial activities (contracts, quotes, negotiations, proposals, payments and so forth).
At least 2 years of experience in B2B SaaS companies.
Experience delivering client-focused solutions to customer needs.
Excellent communication and presentation skills.
Eastern Time Zone or Central Time Zone preferred.
This position is open to all candidates.
במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.
