Collections Specialist

Our Finance team is looking for a new team member to jump on board.
We are looking for a hardworking, results-driven individual who is a team player at heart and wants to join in the companys success! The position is a full-time role within the Finance department's Accounts Receivable team.
The role of a Collections Specialist involves the task of conducting collection operations, which include overseeing overdue accounts, communicating with clients regarding payments, and addressing both simple and complex account-related inquiries. This role involves following a set of procedures and tasks, but it also requires good communication skills and the ability to work efficiently and independently.
What youll do:
Collections Responsibilities
Manage overdue accounts: communicate with customers, resolve payment issues, and update AR records.
Reconcile accounts and payment records across providers.
Ensure timely and accurate cash application.
Generate customer statements and recommend escalations/write-offs.
Handle account adjustments and billing/payment queries.
Apply correct tax regulations and forecast collections weekly/monthly.
Analyze billing data to prevent errors and delays.