Product Manager

We are seeking a Product Manager to lead the development and optimization of our platform.This is an individual-contributor role, ideal for a product leader with deep experience and passion for accessibility. You will own the end-to-end product lifecycle, from ideation through deployment, and play a pivotal role in shaping our product strategy and customer enablement efforts. You will be managed by the Product Team Lead.

What will you do:

Own the full-cycle design, development, and launch of product features on our platform, ensuring stakeholder alignment and clear communication throughout.
Develop, test, and iterate on product flows and features; establish reusable processes and guidelines to ensure optimal user experience, trust, and consistent brand voice.
Collaborate closely with customer-facing teams to refine and tailor product functionality, continuously improving the experience for diverse accessibility needs.
Identify new product opportunities through market research, customer interviews, and field feedback; translate insights into a prioritized product backlog.
Enable internal teams (Solutions Engineering, Customer Success, Sales), Product, and Engineering with demo environments, playbooks, and decks; lead live enablement sessions and training initiatives.
Track adoption KPIs for the platformmonitoring usage, engagement, and presenting monthly scorecards to leadership.
Lead special initiatives, such as internal hackathons or innovation programs, to drive new product development and foster a culture of experimentation.
Serve as a subject-matter expert for advanced product questions, troubleshoot issues, and gather feedback for the product roadmap.