Data Center Technician

As a Data Center Technician (DCT), you will develop an understanding of standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning equipment under the guidance of more experienced Data Center colleagues. This opportunity will allow you to develop an understanding of our Data Center environment, familiarize yourself with security and data management procedures, and accelerate your career growth in the process.

Responsibilities:
Demonstrate a strong understanding of standard operating procedures and proactively share knowledge to support efficient workflows.
Prepare and execute hardware startups and shutdowns, guide peers, and escalate issues when necessary. Perform quality checks to ensure compliance with safety and deployment standards.
Conduct basic diagnostics and troubleshooting, replacing faulty components with minimal supervision. Follow incident reporting procedures and manage hardware decommissioning for refresh cycles.
Track issues, support client interactions, and stay informed on key performance indicators. Develop familiarity with cross-functional support processes and complete all required training.
Adhere to all safety, security, and data handling protocols. Foster a positive team environment by sharing insights, responding to feedback, and modeling best practices.
Take ownership of the physical infrastructure and contribute to the overall reliability and performance of the data center.
Embodies our culture and values.