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במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.
מלאה
18,000-26,000 ₪
We are looking for a Prompt and Conversational Designer who is passionate about crafting intelligent, human-centric chatbot experiences powered by Large Language Models (LLMs). You will be responsible for designing, implementing, and optimizing end-to-end conversational flows that support customer service, product guidance, and operational efficiency.
As part of the Digital & AI team, you will collaborate closely with product managers, engineers, analysts, and CX teams to bring to life scalable, multilingual, and context-aware AI assistants.
What you'll do:
Design and implement LLM-powered chatbot flows using prompt engineering, intent recognition, and dynamic response generation.
Develop reusable prompt templates and conversation patterns that align with our companys tone, brand, and localization needs.
Collaborate with operational and product teams to identify high-impact use cases and translate them into conversational journeys.
Continuously test, evaluate, and refine chatbot performance using analytics, user feedback, and QA insights.
Apply principles of UX writing, dialogue design, and behavioral psychology to create intuitive and engaging interactions.
Monitor and improve the accuracy of intent classification, fallback handling, and escalation logic.
Stay current with advancements in LLMs, conversational AI tooling, and prompt optimization strategies.
Design natural, helpful, and brand-aligned conversations, optimizing prompts for LLM performance
Prioritize user needs with empathy, using data to inform and iterate on conversational flows
Collaborate on technical integrations, understanding APIs, backend logic, and NLP components
Manage multiple projects and stakeholders with clarity, accountability, and strong organization skills.
As part of the Digital & AI team, you will collaborate closely with product managers, engineers, analysts, and CX teams to bring to life scalable, multilingual, and context-aware AI assistants.
What you'll do:
Design and implement LLM-powered chatbot flows using prompt engineering, intent recognition, and dynamic response generation.
Develop reusable prompt templates and conversation patterns that align with our companys tone, brand, and localization needs.
Collaborate with operational and product teams to identify high-impact use cases and translate them into conversational journeys.
Continuously test, evaluate, and refine chatbot performance using analytics, user feedback, and QA insights.
Apply principles of UX writing, dialogue design, and behavioral psychology to create intuitive and engaging interactions.
Monitor and improve the accuracy of intent classification, fallback handling, and escalation logic.
Stay current with advancements in LLMs, conversational AI tooling, and prompt optimization strategies.
Design natural, helpful, and brand-aligned conversations, optimizing prompts for LLM performance
Prioritize user needs with empathy, using data to inform and iterate on conversational flows
Collaborate on technical integrations, understanding APIs, backend logic, and NLP components
Manage multiple projects and stakeholders with clarity, accountability, and strong organization skills.
Requirements:
2+ years of experience in Conversational AI, UX writing, or chatbot design.
English proficiency - Mandatory
Hands-on experience with LLMs (e.g., OpenAI, Azure OpenAI, Claude) and prompt engineering.
Coding language experience (JavaScript)
Familiarity with chatbot platforms.
Experience designing for multilingual and multicultural audiences.
Understanding of customer journey mapping and service design.
Ability to collaborate with developers and data teams to implement and test flows.
Experience in customer service or contact center environments is a plus.
Any coding language experience (JavaScript)
Advantage:
Knowledge of SQL or analytics tools.
Experience with voice interfaces or IVR design.
Spanish language fluency.
2+ years of experience in Conversational AI, UX writing, or chatbot design.
English proficiency - Mandatory
Hands-on experience with LLMs (e.g., OpenAI, Azure OpenAI, Claude) and prompt engineering.
Coding language experience (JavaScript)
Familiarity with chatbot platforms.
Experience designing for multilingual and multicultural audiences.
Understanding of customer journey mapping and service design.
Ability to collaborate with developers and data teams to implement and test flows.
Experience in customer service or contact center environments is a plus.
Any coding language experience (JavaScript)
Advantage:
Knowledge of SQL or analytics tools.
Experience with voice interfaces or IVR design.
Spanish language fluency.
This position is open to all candidates.
במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.
