עדיין מחפשים עבודה במנועי חיפוש? הגיע הזמן להשתדרג!
במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.
Why would you love this job?
As an Escalation Engineer, you will have expertise in many versatile areas: from our open source server and various Clients, to our Enterprise Cluster and its implementation and managing tools. You will be part of the last defense line in analyzing and solving complex customer issues, contributing to product quality and customer satisfaction.
Strong communication skills are key, allowing you to convey technical details to diverse stakeholders effectively. Your collaborative spirit shines as you work seamlessly with cross-functional teams, ensuring collective success. As an independent worker, youll take ownership of cases, driving them to resolution with autonomy and efficiency.
Join our dynamic team, where your expertise, communication skills, collaboration, and autonomy will shape the success of our based solutions and customer experience.
What youll do:
Work on highly complex customer scenarios involving distributed high performance systems
Reproduce issues, replicating customer environments and using automated tools for simulations
Provide Root Cause Analysis and possible solution improvements that enable effective troubleshooting and diagnostics
Go through the code relevant to the investigation, identify bugs, and address them
Collaborate with Support, Testing, Developments and other teams.
4+ years of experience in Escalations Engineer role or similar
Knowledge in scripting and programming (Python, C++)
Excellent analytical, problem resolution and decision-making skills
Team player with strong communication and collaboration skills
Self-motivated and independent thinker with quick learning skills
Extra great if you have:
Experience with cloud infrastructure (AWS, GCP, Azure)
Experience with NoSQL databases
Experience with distributed systems (clusters, complex network topologies, etc.).
במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.