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במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.
As the Solution Expert Team Lead, you will play a pivotal role in both leading a team and staying hands-on with customers and solutions. You will serve as a senior trusted technical advisor, responsible for managing high-impact customer implementations while guiding and mentoring a team of Solution Experts. This role blends project ownership, technical implementation, team leadership, and customer interaction.
Youll be expected to:
Oversee and manage onboarding projects from kickoff to delivery, ensuring scope, timeline, and quality goals are met.
Lead and support a team of Solution Experts in their day-to-day tasks, providing guidance, coaching, and technical escalation support.
Act as the primary technical contact for complex onboarding projects, including hands-on solution configuration, integrations, and client workshops.
Collaborate with internal teams (Product, Support, Customer Success) to continuously improve delivery methodologies and cross-team processes.
Report on team performance, project timelines, and customer satisfaction metrics to leadership.
This is a great opportunity for someone who thrives in a hybrid rolebalancing leadership and strategy with hands-on delivery and direct customer impact.
Fluent in English (both written and verbal)
4+ years of experience in technical customer-facing roles, including at least 2 year in a team leadership or mentoring capacity
Proven track record of delivering complex onboarding or implementation projects to external clients
Excellent communication and interpersonal skills
Strong project management skills and the ability to lead multiple onboarding projects simultaneously
Logical and analytical thinking with a data-driven mindset
Hands-on experience with configuring information systems and troubleshooting technical issues
Proven knowledge of MS-SQL and REST API a significant advantage
במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.