Fullstack Engineer, Incident Operations Team

A fast-growing, values-driven, global company that enables Tech Ops teams to keep the digital economy running. AI-driven IT operations (aka AIOps) platform transforms IT data into insight and action. By eliminating IT noise, automating incident management, and keeping our customers digital services up and running around the clock, we become a mission-critical part of our customers IT operations.
With , some of the worlds largest enterprises including Hulu, Cisco, United, Abbott, Marriott, Expedia and many others are able to reduce costs and increase efficiencies, accelerate business velocity, and deliver extraordinary customer experiences.
is backed by top-tier investors including Sequoia, Mayfield, Battery, Insight Partners, Advent International, and Greenfield Partners.
We have an awesome team of motivated, knowledgeable, fun-loving, and friendly Pandas. We provide comprehensive health coverage, parental leave, competitive cash and equity compensation, and a supportive, collaborative, and innovative environment to empower you to do the best work of your career.

Our Benefits:
Competitive equity
Hybrid work schedule
Company funded health insurance
6 weeks fully paid Parental Leave
Critical Family Medical Leave
Financial planning services
Employee learning & development budget
Values-based recognition (quarterly and annually)
Social community & ERG programs
FreeFit gym package
Work-life harmony
Dog friendly office

Location requirements:
Youll be required to work out of the office 3 days a week.

About the Role:
The Incident Intelligence group drives core event processing, enrichment, and correlation capabilities, handling millions of daily events across a robust, high-throughput cloud infrastructure.
Our team is pioneering the development of AI-driven agents to transform how NOC operators monitor and manage complex systems. By combining cutting-edge AI with high-scale data processing, were enabling smarter, faster, and more autonomous incident response.
Were looking for a Fullstack Engineer with strong backend and frontend expertise (50/50 split) to help us build the next generation of AI features, including our intelligent agents. Youll be instrumental in shaping user-facing workflows and backend services that power real-time, context-aware incident management.

What will you do:
Design and implement fullstack features focused on AI-driven automation and agent capabilities
Develop backend services in Node.js, including APIs, workflows, and data pipelines
Build intuitive, performant user interfaces using React and our design system
Collaborate with data and AI engineers to integrate LLMs and automation into the incident lifecycle
Maintain and improve our frontend infrastructure and component library
Work closely with product and UX teams to deliver customer-centric solutions