Business Operations Manager

Were looking for a Business Operations Manager - someone who gets a weird thrill from turning chaos into clarity. You see the seams between teams and know how to stitch them into something strong.

This is a high-ownership role for someone who thrives in ambiguity, loves to bring structure, and constantly asks: how can we make this better? If youre comfortable jumping into complex initiatives, creating clarity, and influencing without authority - this ones for you.

operations is where strategy meets execution (and things actually get done). In a complex, evolving space like aging and insurance, thoughtful execution is just as important as bold vision. This role sits at the intersection of product, data, and strategy - helping us scale smart, not just fast, and ultimately make a real difference for the older adults were here to support.
What Youll Be Doing:
Drive cross-functional initiatives from planning to execution - aligning stakeholders, removing blockers, and ensuring smooth collaboration across teams.
Establish and continuously optimize operating processes, workflows and rituals that boost clarity, efficiency, and speed - while staying aligned with company goals.
Track and interpret KPIs and operational data, connecting the dots across multiple inputs to create clear, actionable insights for decision-makers.
Turn fragmented information into a cohesive story, to support prioritization, effective communication, and goal alignment at every level.
Build the operating rhythm that keeps the team focused on what matters most - with crisp updates, and structured forums for alignment.