About the Role

We’re looking for a talented and passionate Product Designer to join PDQ as our dedicated design expert—the sole designer on the team. In this hands-on role, you’ll lead the entire design process from concept to launch, helping shape the future of our product and brand. You’ll be instrumental in transforming our powerful, feature-rich platform into a seamless and intuitive experience for merchants.

What You’ll Do

Own the end-to-end design lifecycle for new features and improvements—from initial concept through final implementation.
Work closely with product managers, engineers, and other stakeholders to bring ideas to life.
Design clear, elegant user interfaces that make complex functionality easy to navigate.
Establish and maintain a scalable design system to ensure consistency across the platform.
Conduct user research, synthesize feedback, and leverage data to guide and validate design decisions.
Create user flows, wireframes, prototypes, and high-fidelity mockups to clearly communicate your vision.
Contribute to product strategy by aligning design decisions with user needs and business goals.
Occasionally create merchant-facing assets such as onboarding guides, tutorials, or promotional materials.

Requirements:

Proficiency in Figma and experience building and maintaining design systems.
3-5 years of experience in product design, with a portfolio showcasing complex systems and user-centered solutions.
Expertise in UX for complex systems, with the ability to simplify workflows without sacrificing functionality.
A strong foundation in user-centered design principles and the ability to conduct and apply user research effectively.
Experience leading the design lifecycle for features or products, from concept to implementation and iteration at a software\product company.
Strong communication skills and the ability to work collaboratively with cross-functional teams.
A passion for balancing product thinking with visual design, ensuring both user and business needs are met.
Experience in the e-commerce or SaaS industry.
Willingness to enter a Maternity Leave Cover role