Customer Support Specialist - Full time

We are looking for a high-performing motivated team player who can hit the ground running! Your opportunity to jumpstart your career in high-tech in one of the most thriving companies in Israel. This role offers growth opportunities, and a chance to build your career and develop your skills. As a Customer Support Representative at our company, you will be part of an amazing team that spends their day interacting with customers to help them grow their businesses. Our customers love our product, and it's incredibly unique to be able to support them, understand the product the best, and make an impact!
Here's what you're going to do:
Be the main point of contact for our customers through various channels to ensure their success and satisfaction
Educate the clients on best practices using our company according to their business needs
Being the bridge between the company and the customers regarding missing features, time spenders, etc
Taking part in the department projects to promote the team and develop your personal growth
You will work four days a week on a shift basis and the fifth day as an individual project oriented day.
There are two evening shifts every week until 22:00/00:00. Fridays and holidays once in a while - rotating with the rest of the team.