מנהל /ת מוקד שירות לקוחות

We are seeking a driven and detail-oriented candidate for a dynamic and impactful role in our planning and control department. This role includes daily coordination with local and overseas subcontractors, production schedule management, materials availability tracking, bottleneck identification across the supply chain, and large-scale operational data analysis for decision-making. The ideal candidate will possess outstanding analytical capabilities, high-level service orientation, initiative, expert-level Excel skills (including PivotTables, VLOOKUP, IF, SUMIFS, and more), and hands-on experience working with massive data sets. A deep understanding of operational workflows is essential. Please note: Excellent English communication skills both written and spoken are mandatory, as the role requires daily interaction with ASTs U.S.-based teams. Our goal is to recruit someone with clear lea