עדיין מחפשים עבודה במנועי חיפוש? הגיע הזמן להשתדרג!
במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.
מלאה
10,000-14,000 ₪
we are looking for a Shift Manager! If you thrive on challenges, have experience managing teams, and are looking to take your next step in the world of customer service were looking for you! Become a Shift Manager at the User Support Center and be part of a leading, professional team. What will you be doing?
* Manage incoming requests from all channels and optimize service availability while reducing workload, in collaboration with team leaders.
* Maintain high service and efficiency standards while ensuring an excellent customer experience.
* Handle complex issues and technical inquiries that require deep knowledge.
* Motivate and guide the team to meet performance targets and improve overall results.
* Collaborate with team leaders to ensure standards are met, analyze reports, and recommend changes when needed.
* Manage incoming requests from all channels and optimize service availability while reducing workload, in collaboration with team leaders.
* Maintain high service and efficiency standards while ensuring an excellent customer experience.
* Handle complex issues and technical inquiries that require deep knowledge.
* Motivate and guide the team to meet performance targets and improve overall results.
* Collaborate with team leaders to ensure standards are met, analyze reports, and recommend changes when needed.
Requirements:
Mandatory: Experience in service centers (technical/phone support). Mandatory: Experience in managing teams within service or support centers. Advantage: Certification in network management or a related technical field.
Mandatory: Experience in service centers (technical/phone support). Mandatory: Experience in managing teams within service or support centers. Advantage: Certification in network management or a related technical field.
This position is open to all candidates.
במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.
חולון
בוקר
3 חודשים
שלומי
