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במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.

מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.

Technology Specialist

חברה בתחום כללי

תל אביב - יפו

Technology Specialist

חברה בתחום כללי

תל אביב - יפו
מלאה
12,000-18,000 ₪ (הערכה מבוססת AI)
זוהי הערכת טווח שכר מבוססת AI ולא פרסום של המעסיק

a fast-growing medical technology company transforming the fields of hematology and cell morphology analysis with innovative technology. As a team, we work to enable faster, earlier detection and diagnosis of blood-related diseases, so patients can start treatment sooner and have better outcomes. We are collaborative and global - and every individual at Labs is part of a life-saving mission.

What youll be doing
As Technology Specialist, you will handle customer technical support cases through phone, email, and chat submissions. You will provide systems support for clients in all business units by troubleshooting, diagnosing, resolving, and documenting cases. Youll become a subject matter expert on all existing and future products.

Your responsibilities will include:
Contributing to the departments knowledge base and how-to documentation
Performing field installations and repairs globally
Testing software updates and conducting regression testing
Working in a team environment while exercising independent discretion
On occasion, being on-call and attending to technical issues outside of normal business hours
Travelling within Israel and internationally 40-60%

Requirements:
Associates degree or technical certificate and at least two years experience in a technical support, help desk, or customer service role; or a high school diploma and four years experience in a technical support, help desk, or customer service role
2+ years of experience with Linux OS
Experience with Python, C or C++
Experience with SQL
Experience with Jira
Understanding of basic network concepts (DHCP, DNS, IPv4)
Knowledge of WAN and LAN concepts, interfaces, protocols, and topology
Understanding of computer, electronics, and optics troubleshooting and repair
Key competencies for this role include:
Understands necessary information, processes, and procedures to carry out job responsibilities
Views the firm through the eyes of the customer and goes out of their way to anticipate and meet customer needs
Strong oral and written skills for continuous information exchange
Team oriented; maintains composure and is adaptable to the changing needs of the team
Maintains appropriate focus on outcomes and accomplishments

This position is open to all candidates.