Senior Specialist, Food Safety

We're looking for a Global Senior Specialist, Food Safety to strengthen Food Safety Program across delivery and grocery operations. This role will help ensure that scalable food safety processes are in place and working well across all of our countries supporting our country teams, third-party grocery and delivery partners to meet high safety standards.

Youll work cross-functionally with local and regional teams, delivery operations, customer support, legal and product to build scalable processes, manage incidents, and provide expert guidance on food safety matters. This is a chance to shape how delivers safe, quality food experiences at scale.

What youll be doing

Ensure HACCP food safety systems and working groups are in place
Be the food safety subject matter expert during inspections and in response to food authority inquiries.
Collaborate with local food authorities and coordinate responses and actions with internal teams.
Create guidance and documentation for local teams to manage food authority engagements more effectively.
Identify and improve hygiene practices across the last-mile journey.
Support Delivery and Operations teams in developing testing, monitoring, and documentation protocols that align with local regulatory expectations.
Provide food safety expertise in incident management and support appropriate follow-up, including root cause analysis and corrective actions.
Partner with local and regional teams to ensure issues are resolved, documented, and learned from.
Create processes and tools to help our customer support teams reliably capture and escalate food safety issues.
Create training materials for Customer Support teams