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במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.
מלאה
28,000-40,000 ₪
We are seeking an Operations Manager with strong operational and technical leadership skills to lead a team of highly technical support engineers. As a member of the Support team, you will interact with the full breadth of our services to deliver the best possible customer experience. You will be surrounded by smart people who are passionate about cloud computing and believe that world-class support is critical to customer success.
Your team will field technical inquiries from customers who want help using our services. You will work directly with our engineering teams to ensure that we deliver a high quality, quick resolution customer experience. You will be involved in leading global teams, influencing cross-site collaboration, and forging innovation within your team. In addition, you will drive customer communication during our critical events.
As Operations Manager, you will do much more than manage the operations team. You will be leading a team that builds automation and services that make operating a massive-scale infrastructure simple and easy, and you will own the end-to-end customer experience and channel the requirements to improve the service performance, scalability and reliability.
Key job responsibilities:
The ideal candidate will look like this
Enjoy being a really great people manager. Building, motivating and mentoring a world-class support engineering team is the most important part of this role. You should have a proven track record of recruiting and retaining top talent and excel in day-to-day people and performance management tasks.
Have an understanding of Linux, networking & other technologies. The ideal candidate will have past experience working with an infrastructure team. You will also have a strong level of knowledge in Linux, and/or Windows. You will enjoy keeping your technical skills reasonably current, to the point that you can still contribute to architectural discussions. You regularly take part in deep-dive troubleshooting exercises and drive technical root cause analysis of complex issues.
Have strong project & product management experience. The successful candidate will feel comfortable defining project priorities. This will include helping innovate and invent new value-add services layered on top of our existing services. You will need excellent technical project management skills to deliver product roadmap items as well as other cross-team projects. Experience with Agile methodologies is an advantage.
Know how to run a tight, lean, efficient operation. The right candidate will want to measure and report everything and be very data driven. He/she will excel at using metrics, monitoring and alarming to measure and improve the operational processes and performance of their team.
Be great fun to work with. Our company credo is Work hard. Have fun. Make history. The right candidate will love what they do and instinctively know how to make work fun.
Your team will field technical inquiries from customers who want help using our services. You will work directly with our engineering teams to ensure that we deliver a high quality, quick resolution customer experience. You will be involved in leading global teams, influencing cross-site collaboration, and forging innovation within your team. In addition, you will drive customer communication during our critical events.
As Operations Manager, you will do much more than manage the operations team. You will be leading a team that builds automation and services that make operating a massive-scale infrastructure simple and easy, and you will own the end-to-end customer experience and channel the requirements to improve the service performance, scalability and reliability.
Key job responsibilities:
The ideal candidate will look like this
Enjoy being a really great people manager. Building, motivating and mentoring a world-class support engineering team is the most important part of this role. You should have a proven track record of recruiting and retaining top talent and excel in day-to-day people and performance management tasks.
Have an understanding of Linux, networking & other technologies. The ideal candidate will have past experience working with an infrastructure team. You will also have a strong level of knowledge in Linux, and/or Windows. You will enjoy keeping your technical skills reasonably current, to the point that you can still contribute to architectural discussions. You regularly take part in deep-dive troubleshooting exercises and drive technical root cause analysis of complex issues.
Have strong project & product management experience. The successful candidate will feel comfortable defining project priorities. This will include helping innovate and invent new value-add services layered on top of our existing services. You will need excellent technical project management skills to deliver product roadmap items as well as other cross-team projects. Experience with Agile methodologies is an advantage.
Know how to run a tight, lean, efficient operation. The right candidate will want to measure and report everything and be very data driven. He/she will excel at using metrics, monitoring and alarming to measure and improve the operational processes and performance of their team.
Be great fun to work with. Our company credo is Work hard. Have fun. Make history. The right candidate will love what they do and instinctively know how to make work fun.
דרישות:
BASIC QUALIFICATIONS:
2+ years managing technical teams with significant personnel management experience and examples of developing engineers and building successful teams.
Highly technical and analytical; will have a strong focus on operational excellence and quality management.
Data and metrics driven focus, both qualitative and quantitative.
Strong analytical background; comfortable in ambiguous situations.
Strong verbal and written communication skills; able to write strong business proposals.
PREFERRED QUALIFICATIONS:
Preferred Qualifications:
Strong business, operations and technical vision. Have been successful working across organizational boundaries, bringing together people with diverse perspectives and experience to find solutions.
Experience operating mission-critical online services. Experience in an internet operational environment, including multiple data centers and thousands of servers.
Experience managing IT environments on behalf of customers.
Experience as a systems administrator or soft#EN המשרה מיועדת לנשים ולגברים כאחד.
BASIC QUALIFICATIONS:
2+ years managing technical teams with significant personnel management experience and examples of developing engineers and building successful teams.
Highly technical and analytical; will have a strong focus on operational excellence and quality management.
Data and metrics driven focus, both qualitative and quantitative.
Strong analytical background; comfortable in ambiguous situations.
Strong verbal and written communication skills; able to write strong business proposals.
PREFERRED QUALIFICATIONS:
Preferred Qualifications:
Strong business, operations and technical vision. Have been successful working across organizational boundaries, bringing together people with diverse perspectives and experience to find solutions.
Experience operating mission-critical online services. Experience in an internet operational environment, including multiple data centers and thousands of servers.
Experience managing IT environments on behalf of customers.
Experience as a systems administrator or soft#EN המשרה מיועדת לנשים ולגברים כאחד.
במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.
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