Director Product Manager (CRM)

We are monday.com,, a global software company transforming how businesses run. Our product suite can adapt to the needs of diverse industries and use cases within one powerful platform, empowering ~245,000 customers worldwide to reimagine how work gets done, drive greater efficiency, and scale like never before. With over 2,500 employees across the globe, we grow by prioritizing transparency and knowledge sharing. We care about the impact you make, not the hours you clock, so we encourage initiative, ownership, and fresh thinking. We back our people with flexible work, wellness and mental health support, and a work environment built on collaboration.

The CRM Product: Land & Ownership

The monday CRM suite now operates as a fully established business unit within monday.com. The suite includes sales and marketing products, both live, and an AI product currently in alpha. Since launching in May 2022, the CRM suite has expanded to over 30,000 paying accounts and rapidly growing ARR. This pace makes monday CRM one of the fastest-growing CRM offerings in the industry, and one of the fastest-growing SaaS products in the world.

Our cross-functional team of 100+ includes experts in product, R&D, design, analytics, support, marketing, PMM, content, and many other business functions. With the full spectrum of resources in place, we are positioned to scale rapidly and make a transformative impact on one of the most competitive SaaS categories in the world.

We are seeking a Director of Product CRM, with an entrepreneurial mindset to take ownership of our CRM product suite and lead it toward becoming a billion-dollar business line. You will define and execute the product strategy, oversee a portfolio of initiatives, and manage multiple product teams to deliver exceptional customer value and business results. a global software company transforming how businesses run. Our product suite can adapt to the needs of diverse industries and use cases within one powerful platform, empowering ~245,000 customers worldwide to reimagine how work gets done, drive greater efficiency, and scale like never before.With over 2,500 employees across the globe, we grow by prioritizing transparency and knowledge sharing. We care about the impact you make, not the hours you clock, so we encourage initiative, ownership, and fresh thinking. We back our people with flexible work, wellness and mental health support, and a work environment built on collaboration.

https://monday.com/crm

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About The Role
Own and scale the CRM product suite to meet ambitious growth and monetization goals.
Define the product strategy, target market, pricing and packaging, go-to-market plans, and product marketing positioning.
Establish a compelling product vision and communicate it across teams and stakeholders.
Partner with cross-functional leaders across engineering, design, marketing, sales, customer success, and more.
Develop a deep understanding of our customers, their workflows, pain points, and how the CRM product suite can uniquely address their needs.
Recruit, mentor, and lead a team of talented product managers and analysts. Enable their growth, unblock their progress, and amplify their impact.
Drive a culture of execution and agility, consistently delivering products that customers love.
Represent the CRM product suite in external forums such as conferences, webinars, and industry events.
Your Experience & Skills
8+ years of product management experience with a track record of delivering successful B2B SaaS products
At least 3 years of experience managing and growing product management teams
Proven leadership in defining product vision, driving strategy, and executing complex roadmaps
Strong analytical mindset; adept at using data to inform decisions and uncover insights
Excellent communication and stakeholder management skills
Domain expertise in CRM or experience in the SaaS industry is preferred
Previous entrepreneurial experience is a strong advantage
Comfortable operating in a fast-paced, evolving environment

What we offer:

A dynamic and fast-paced work environment with opportunities for growth and development
A chance to work with a talented and highly motivated team on a product that is changing the lives of millions of information workers worldwide
If you are passionate about product management and have a passion for making a global impact, we want to hear from you!

Explore More

monday.com CRM

Podcasts:

The methodology behind monday.com growth team
Defining and measuring success
Assembling a task force
The Day After Closing a Company
User interviews- data isn’t just numbers
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