Software Engineer

empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

As a Software Engineer, you will be an integral part of our agile development team, contributing to the design, implementation, testing, and delivery of scalable and high-performing cloud solutions. This is a hands-on role ideal for someone who has foundational experience in software development and is ready to grow their skills in a fast-paced, innovative environment.

Key Responsibilities
Participate in the design and development of features and modules for our microservice-based cloud applications.
Implement software solutions using technologies such as Java, Python, Kafka, Redis, JavaScript, and AWS Services.
Contribute to code reviews as both author and reviewer, applying clean code principles and learning from peer feedback.
Write and maintain unit and integration tests to ensure robust software quality.
Debug and resolve software issues in collaboration with cross-functional teams.
Work closely with Product Managers and UX Designers to translate requirements into technical solutions.
Support CI/CD pipelines and assist with basic release engineering tasks.