UC /CC DevOps Engineer

The ideal candidate would be an experienced SysOps/Devops, skilled with Cloud and On-Prem systems operation and networking, and want to be part of our Contact Center as a Service product. Telephony system and Infrastructure knowledge will be greatly valued. We are looking for a long-term relationship with a highly motivated expert, who is passionate to investigate, learn and implement new technologies, as well as be happy to think out-of-the-box going beyond the immediate job description to help out where needed.
About Voca CIC: One-Screen, AI-first Contact Center Built for Microsoft Teams
Todays modern workplace demands a new approach to customer experience, one that not only empowers agents to enjoy their jobs and provide exceptional service to customers but enables internal business lines to provide top-notch service throughout the organization too.
our company's Voca CIC, a Microsoft-certified lightweight CCaaS with built-in Conversational AI, is designed entirely for Microsoft Teams to unify your customer and employee experience.
With Voca CIC as a Microsoft Teams App, enterprises can consolidate their unified communications and contact center into one-screen, allowing every Microsoft Teams user to become a potential agent.
Voca CIC is an Azure-native integration with Teams and offers a unique mix of contact center and voice expertise, making it an ideal solution for organizations looking to modernize their CX capabilities with minimal upfront costs.
Responsibilities:
Install and manage cloud and on-prem systems
Write Telephony and IVR flows
Solve telephony and networking issues
Work directly with R&D, PM, QA and other teams.