Helpdesk Specialist- Temporary position

Our advanced IT teams keep our in-office technology needs running, while keeping us all safe with the latest in cyber security. Our team is made up of tech wizards who know what it takes to support a large scale operation. When employees need help around the world, our team has the solution.In order to keep on growing the right way, we are looking for a dynamic and resourceful Helpdesk specialist to join our amazing team. This position will suit someone who is organized, dedicated and prides themselves on providing excellent end-user customer support. You will build a good working relationship with your colleagues to help them overcome any IT end-related issues they might be having, and will be experienced and well-versed in the ins-and-outs of IT support. If you can support your co-workers with a smile, replace tedious tasks with scripts, and are constantly searching for a better, more efficient solution, wed love to hear from you!What will you be doing
Resolving any technical hardware and software issues.
Leading and accompanying colleagues through problem-solving processes.
Writing technical procedures for non technical users.
Be present in the office during regular work hours ~9am-6pm, Sun-Thur.
Supporting users in different sites in Israel and remotely supporting users around the world.
Report to the Director of Global IT Services.