Regional Deployment Manager

The Regional Deployment Manager will manage all aspects of deployment projects, such as coordinate pe- installation activities, install the systems, train, and support technicians, and manage post-installation reporting.
Duties / Responsibilities:
Coordinate pre-installation activities, including, but not limited to staffing logistics, product procurement, order of operations, and general project management.
Act as the primary point of contact for Customers during the installation process.
Train installation technicians to execute installation procedures.
Supervise installation technicians to ensure productivity and quality workmanship to standards.
Support and execute the installation process as needed to maintain appropriate timelines for job completion.
Manage budget for travel, expenses, and compensation for themselves and subordinates.
Provide customers with basic knowledge and technical support as needed.
Maintain post-installation records and reports, providing updates and reports to appropriate stakeholders as required.
Listen to customer needs and complaints and provide feedback to Marketing and Product departments.
Collaborate with Customer Success Manager on company procedures as best practices evolve.
Additional duties as assigned by Leadership.