עדיין מחפשים עבודה במנועי חיפוש? הגיע הזמן להשתדרג!
במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.
מלאה
25,000-38,000 ₪
We are looking to fill a vital role in our Customer Support team that is pivotal to the success of our customers' accessibility efforts. This position will start as a hands on keyboard Support Engineer with the end goal of shaping and managing the global team.
You will be joining a team of highly professional and innovative support and solution engineers that are driven by passion for the domain and the mission of the company.
Your Impact:
Provide expert technical support to customers, resolving complex issues and ensuring seamless implementation of our accessibility tools via tickets and occasional meetings.
Educate and empower customers by creating code/framework examples and documentation.
Act as a bridge between customers and product and engineering teams, gathering feedback to help prioritize and improve product features.
Contribute to internal knowledge bases and processes, streamlining support workflows and enhancing team efficiency.
Build a first in class support team.
You will be joining a team of highly professional and innovative support and solution engineers that are driven by passion for the domain and the mission of the company.
Your Impact:
Provide expert technical support to customers, resolving complex issues and ensuring seamless implementation of our accessibility tools via tickets and occasional meetings.
Educate and empower customers by creating code/framework examples and documentation.
Act as a bridge between customers and product and engineering teams, gathering feedback to help prioritize and improve product features.
Contribute to internal knowledge bases and processes, streamlining support workflows and enhancing team efficiency.
Build a first in class support team.
Requirements:
The spirit of a developer with the passion (and patience) to help customers solve problems.
Superb communication skills with the ability to convey complex topics simply
Experience building and managing a team of support engineers.
Understanding of how to build efficient internal processes for communication with Sales, Product and Engineering teams.
Knowledge of web and mobile functional testing frameworks like Selenium, Playwright, Appium, and Espresso.
Familiarity with mobile testing and development frameworks.
General networking knowledge (proxy settings, certificates, encryption).
Understanding of CI/CD pipelines and setup (YAML).
Excellent English communication skills, both written and spoken.
Experience with web and/or mobile accessibility would be amazing but not required.
The spirit of a developer with the passion (and patience) to help customers solve problems.
Superb communication skills with the ability to convey complex topics simply
Experience building and managing a team of support engineers.
Understanding of how to build efficient internal processes for communication with Sales, Product and Engineering teams.
Knowledge of web and mobile functional testing frameworks like Selenium, Playwright, Appium, and Espresso.
Familiarity with mobile testing and development frameworks.
General networking knowledge (proxy settings, certificates, encryption).
Understanding of CI/CD pipelines and setup (YAML).
Excellent English communication skills, both written and spoken.
Experience with web and/or mobile accessibility would be amazing but not required.
This position is open to all candidates.
במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.
