Head Of Data

We are seeking a strategic and results-driven Head of Data to lead data strategy, ensuring that data serves as a core asset to drive growth, efficiency, and customer satisfaction. This role will report directly to the COO and be responsible for developing a scalable data infrastructure, enabling data-driven decision-making across the company, and optimizing data governance and analytics.

As the Head of Data, you will collaborate cross-functionally with all departments to build a best-in-class data organization that delivers measurable business impact. You will lead a high-performing data team and work closely with stakeholders to ensure data is leveraged effectively to drive key business outcomes.

Responsibilities

Lead and scale data infrastructure: Implement a scalable data infrastructure that supports real-time analytics and business intelligence by EOY 2025. Ensure data availability and integrity across all internal data systems.
Enhance data governance and security: Develop and enforce data governance frameworks, ensuring compliance with security, privacy, and regulatory standards.
Drive data-driven decision-making across the organization: Increase adoption of data-driven decision-making across all departments by implementing and maintaining optimized data dashboards and self-serve analytics enablement.
Lead and mentor a high-performing data team: Build and scale a high-performing data organization while maintaining high employee engagement and retention rates.
Collaborate with key business teams to drive measurable impact: Reduce customer churn using predictive analytics and data-driven customer success initiatives. Increase ARPU by informing pricing and segmentation strategies.
Develop a data culture: Drive a cultural shift towards data-driven decision-making, implementing best practices and training initiatives that empower teams to effectively leverage data.
Balance strategic and tactical execution: Make tough calls on prioritization, resource allocation, and performance management to ensure data efforts align with broader business objectives.