Revenue Operations Director

We are seeking a Revenue Operations Director to lead, design, build, and manage processes to support and optimize our revenue-generating functions. This role is critical in aligning sales, marketing, and customer success operations to drive efficiency, scalability, and revenue growth. You will work closely with the VP of Sales, as well as cross-functional teams, to ensure seamless operations, data-driven decision-making, and process improvements.
Key Responsibilities:
Sales & Revenue Enablement
Design, build and optimize sales processes, pipeline management, and forecasting to support revenue growth.
Work closely with the VP of Sales to implement strategies for quota attainment and performance tracking.
Manage and enhance CRM (HubSpot/Salesforce) to improve data integrity, reporting, and automation.
Develop and implement scalable workflows for lead management, deal progression, and renewals.
Data, Analytics & Reporting
Own revenue-related reporting, dashboards, and insights for leadership decision-making.
Analyze sales performance metrics (win rates, conversion rates, cycle times) to identify areas for improvement.
Provide regular pipeline and revenue forecasting reports to sales and leadership teams.
Monitor key SaaS metrics (ARR, retention, churn) and provide actionable recommendations.
Process & Technology Optimization
Streamline and enhance revenue operations processes to improve efficiency and effectiveness.
Evaluate and manage tech stack (CRM, sales engagement tools, analytics platforms) to maximize ROI.
Ensure seamless integration between sales, marketing, and customer success platforms.
Cross-Functional Collaboration
Align with marketing to track lead generation effectiveness and attribution models.
Support customer success teams with data-driven insights for improving retention and expansion.
Act as a strategic partner to finance on revenue forecasting, pricing models, and compensation structures.