Pre-Sales/Sales Engineer

we are transforming how commerce and business relationships are initiated and conducted. Our mission is to enable companies to seamlessly connect, scale, and automate the full cycle of digital commerce from strategy and technology to daily operations. Were dedicated to creating a transparent, dynamic world, investing heavily in our people, customers, and product. We are rapidly growing and looking for talented, culture-first individuals to shape the future of connected commerce. Join us on this exciting journey to build the next generation of retail automation!

We are seeking a Pre-Sales/Sales Engineer to join our team and play a pivotal role in supporting the technical aspects of our sales process. As a Pre-Sales/Sales Engineer, youll work closely with Sales, Product, Engineering, and Operations to craft technical solutions that address our clients needs and showcase unique value proposition.

Responsibilities:
Create and present compelling demonstrations that clearly communicate unique solutions and benefits
Develop in-depth knowledge of platform and competitors to position our solutions effectively
Identify client pain points and requirements, tailoring technical solutions to meet their goals.
Serve as a trusted technical advisor, addressing client questions on integrations, APIs, and sales channel workflows
Oversee all technical aspects of RFP and RFI responses to ensure accuracy and alignment with client expectations.
Partner with Sales to ensure the successful closure of deals by addressing technical challenges and objections.
Effectively communicate the brand’s needs & feedback to the product teams for future product enhancements
Collect, analyze, and document competitive insights to maintain a strategic advantage.