עדיין מחפשים עבודה במנועי חיפוש? הגיע הזמן להשתדרג!

במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.

מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.

RYB Technologies

מספר מקומות

RYB Technologies

מספר מקומות
מלאה

You will
Serve as the first point of contact with employees who need technical assistance via phone, chat, email, or remote access.
Provide quick resolution and excellent customer service
Talk employees through basic problem-solving processes
Provide on-site and remote support and maintenance of our various technologies. This includes installing, repairing, upgrading, replacing, and maintaining hardware/software and peripheral equipment
Provide daily operational support for end-user devices, peripherals, and other related technologies that may be used daily and require hands-on support
Support responsibilities include performing PC /laptops (Windows and Mac/OSX) upgrades/replacements, equipment moves, hardware installations, technology configuration deployment along with providing support for locally installed software solutions.

Requirements:
You have
Proficient in Hebrew and English both written and verbal, sufficient for achieving consensus and success in a remote and largely asynchronous work environment - Required
5+ years of experience working as a senior Help desk specialist/ experience in a support role in a mid-large high-tech organization (military experience accepted) - Required
Troubleshooting a range of desktop/laptop computers, knowledge of Mac OS, Windows and Linux - Required
Proven experience supporting Apple Mac hardware and OSX operating systems Required
Leadership skills: ability to run a project from start to finish and direct a team if necessary - Required
Excellent Customer Service skills via phone, email, and in-person Required
Experience working with collaboration tools, conferencing systems, remote IT tools, and ticketing systems - Required

Work from our Jerusalem office 5 days a week.

This position is open to all candidates.