עדיין מחפשים עבודה במנועי חיפוש? הגיע הזמן להשתדרג!
במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.
This position requires a hybrid work model, including on-site presence and customer visits
What You'll Do:
Work in collaboration with the TAM and CEM to refine and translate complex requirements and execute on best practice solutions
Ensure operational uptime of customer platform by performing health checks
Ensure the customer deployments and configurations align with business use cases as defined by the TAM and drive our adoption and implementation plans
Learn and understand the customers business requirements and the threat landscape that is most applicable to their industrys vertical sector
Build trusted relationships with relevant, technical users and manage stakeholders within assigned accounts
Provide technical subject matter expertise where applicable according to the Resident Engineer area(s) of proficiency
Apply analytical skills and technical knowledge to solve product and network problems of moderate to high complexity.
Provide technology/product training and intellectual property material as needed
Effectively use moderate to sophisticated lab setups to recreate and solve problems.
Submit complete and accurate bug reports in your area of expertise.
Determine root cause and resolution for previously unknown problems.
Interact across TAM/CSM/Sales teams and development teams at peer level.
Analyze logs and events from the solution and provide threat analysis reports, providing input and direction as applicable.
Build custom security policies and application signatures; Interact with the TAMs to troubleshoot and diagnose cases
Mitigate web-based threats in a timely manner;
Support direct manager in managing business needs through weekly reports and Quarterly Business Reviews.
5+ years experience as full-time onsite Resident Engineer highly preferred or as a Professional Services Engineer, Consultant, or IT/Operations Engineering
5+ years experience in a combination of the following; designing, deploying, configuring, supporting, troubleshooting, debugging and coordinating Unified Communications products, devices, solutions, and technologies for small, medium, large and/or enterprise businesses
3+ years experience working in Security/IT?Healthcare/ICT/Commercial sectors
Applied knowledge of the Networking industry, products, and protocols.
Track record of successful problem solving and delivering known solutions with a high level of customer happiness.
Experience analyzing, use and configuring medium to enterprise networks.
Ability to work effectively in an interrupt driven environment and provide mentorship to other members of the work group.
Typically requires BS in a technical field (CS/EE preferred) or equivalent plus 4 to 8 years related experience.
Technical Skills:
B.S in IT, IS, CS, MIS, (or equivalent degree) and/or relevant industry qualifications (CISSP, Security +,CEH) desired
Understanding of API based security and compliance standards
Familiarity/Experience in Cyber Security i.e Endpoint, SOAR, SIEM
Linux Operating System basic operation and troubleshooting (i.e. Redhat Linux / CentOS)
Security Certificates, SSL, TLS
Python, C, C++
Networking (LAN/WAN, Routing/Switching protocols, Network Security).
במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.