Senior Backend Engineer, Incident Intelligence Group

BigPanda is a fast-growing, values-driven, global company that enables Tech Ops teams to keep the digital economy running. our AI-driven IT operations (aka AIOps) platform transforms IT data into insight and action. By eliminating IT noise, automating incident management, and keeping our customers digital services up and running around the clock, we become a mission-critical part of our customers IT operations.
With us, some of the worlds largest enterprises including Hulu, Cisco, United, Abbott, Marriott, Expedia and many others are able to reduce costs and increase efficiencies, accelerate business velocity, and deliver extraordinary customer experiences.
we backed by top-tier investors including Sequoia, Mayfield, Battery, Insight Partners, Advent International, and Greenfield Partners.
We have an awesome team of motivated, knowledgeable, fun-loving, and friendly Pandas. We provide comprehensive health coverage, parental leave, competitive cash and equity compensation, and a supportive, collaborative, and innovative environment to empower you to do the best work of your career.
Our Benefits:
Competitive equity
Hybrid work schedule
Company funded health insurance
6 weeks fully paid Parental Leave
Critical Family Medical Leave
Financial planning services
Employee learning & development budget
Values-based recognition (quarterly and annually)
Social community & ERG programs
FreeFit gym package
Work-life harmony
Dog friendly office
Location requirements:
Youll be required to work at the office 2 days a week.
About the Role:
The Incident Intelligence group drives our core event processing, enrichment, and correlation capabilities, handling millions of daily events across a robust, high-throughput cloud infrastructure.
Our team leverages AI technologies alongside other data processing methods to enrich incidents, delivering deeper insights and smarter responses to complex events.
Were looking for a talented Senior Backend Engineer who will contribute to the team's technical direction, promote best practices and innovation. You will tackle challenging problems, advanced debugging, and diagnosing complex systems. You will utilize Scala, Java, Kafka, and more.
What you will do:
Design and develop highly scalable services and participate in other life-cycle activities such as analysis, testing, performance, and production releases
Utilize state-of-the-art technology to solve complex software system problems
Enhance development productivity by identifying the areas for modification and innovation
Maintain a high standard of coding and introduce engineering best practices