עדיין מחפשים עבודה במנועי חיפוש? הגיע הזמן להשתדרג!
במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.
מלאה
As a Technical Support Engineer- Tier 2 you will:
Provide technical support to worldwide customers and partners using all methods of communication.
Troubleshoot to full resolution of issues within the Tufin suite and OS.
Maintain individual ticket queue and responsible for all communication with customer, including being the liaison between customer and internal resources.
Support the implementation and integration of Tufin products within customers infrastructure.
Help to document best practices in maintaining Tufin solutions.
Develop a deep understanding of the customers technical environment.
Support the EMEA region.
Provide technical support to worldwide customers and partners using all methods of communication.
Troubleshoot to full resolution of issues within the Tufin suite and OS.
Maintain individual ticket queue and responsible for all communication with customer, including being the liaison between customer and internal resources.
Support the implementation and integration of Tufin products within customers infrastructure.
Help to document best practices in maintaining Tufin solutions.
Develop a deep understanding of the customers technical environment.
Support the EMEA region.
Requirements:
3+ years implementation/operations experience of Linux servers, virtualization OR 3+ years implementation/operations experience of network/security systems.
Previous customer/end user facing experience as a technical lead.
Strong understanding of networks, protocols and internet technologies (Routing, NAT, Advanced TCP/IP etc.).
Excellent interpersonal, verbal & written communication, critical thinking & analytical skills.
Experience in firewall administration/configuration (Check Point, Palo Alto Networks, Cisco, Juniper, Fortinet, etc.).
Perl, Python, BASH skills are a plus.
Loyal, reliable, devoted & conscientious.
Highly responsible and accountable.
3+ years implementation/operations experience of Linux servers, virtualization OR 3+ years implementation/operations experience of network/security systems.
Previous customer/end user facing experience as a technical lead.
Strong understanding of networks, protocols and internet technologies (Routing, NAT, Advanced TCP/IP etc.).
Excellent interpersonal, verbal & written communication, critical thinking & analytical skills.
Experience in firewall administration/configuration (Check Point, Palo Alto Networks, Cisco, Juniper, Fortinet, etc.).
Perl, Python, BASH skills are a plus.
Loyal, reliable, devoted & conscientious.
Highly responsible and accountable.
This position is open to all candidates.
במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.
ירושלים
תל אביב - יפו
ערב
7 חודשים
