עדיין מחפשים עבודה במנועי חיפוש? הגיע הזמן להשתדרג!
במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.
מלאה
We are looking for a Technical Support Engineer to join our support team.
Job Id: 21067
Someone who has a passion for networking and security.
You should have a desire to assist customers and partners with a proactive approach to solving complex technical issues.
In this position, you will use your expertise in network and security troubleshooting, and will provide technical support via chat, phone, and email.
Key Responsibilities:
Provide Technical Support via chat, phone and email to customers and partners
Provide assistance with configuration, troubleshooting and best practices to customers and partners
Managing support service requests to ensure issues are recorded, tracked, resolved, and follow up are done in a timely manner.
Provide fault isolation and root cause analysis for technical issues.
Job Id: 21067
Someone who has a passion for networking and security.
You should have a desire to assist customers and partners with a proactive approach to solving complex technical issues.
In this position, you will use your expertise in network and security troubleshooting, and will provide technical support via chat, phone, and email.
Key Responsibilities:
Provide Technical Support via chat, phone and email to customers and partners
Provide assistance with configuration, troubleshooting and best practices to customers and partners
Managing support service requests to ensure issues are recorded, tracked, resolved, and follow up are done in a timely manner.
Provide fault isolation and root cause analysis for technical issues.
Requirements:
Excellent written and verbal English communication skills
Required experience with TCP/IP
Experience in Routing & Switching (OSPF / BGP / VLAN)
Experience with Security (IPSEC / SSL-VPN / NAT )
Experience with Cisco, Fortinet products a plus
Experience with Authentication Protocols (Radius / TACACS) a plus
Former support experience in an IT/Security company a plus
Strong ability to independently debug broad, complex, and unique networks with mixed media and protocols required.
Excellent written and verbal English communication skills
Required experience with TCP/IP
Experience in Routing & Switching (OSPF / BGP / VLAN)
Experience with Security (IPSEC / SSL-VPN / NAT )
Experience with Cisco, Fortinet products a plus
Experience with Authentication Protocols (Radius / TACACS) a plus
Former support experience in an IT/Security company a plus
Strong ability to independently debug broad, complex, and unique networks with mixed media and protocols required.
This position is open to all candidates.
במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.
ירושלים
תל אביב - יפו
ערב
7 חודשים
