R&D Team Leader

were on a mission to empower organizations by putting AI to work for them. As a fast-growing SaaS company, we serve over 4,000 customers across 140 countries, helping more than 9 million users enhance their productivity every day. Our innovative Service Management platform is transforming how businesses operate globally.

We are growing fast and looking for a motivated and skilled Development Team Lead to join our team. In this role, you will lead a talented group of developers focused on building and enhancing the connectivity layer for SysAid customers. Your work will play a critical role in ensuring seamless product adaptation and exceptional usability for our users.

What Youll Do:
Manage a cross-functional R&D team, including backend developers and automation engineers.
Collaborate closely with Product Management and Customer Care teams to deliver an intuitive, customer-friendly product.
Work alongside R&D management, contributing as an active and collaborative team member to drive innovation and strategic goals.
Continuously explore, evaluate, and implement emerging technologies to enhance development efficiency and product quality.
Optimize development workflows and processes to ensure high-quality and timely deliveries.