Senior Product Designer

a bold SaaS company transforming IT Service Management (ITSM) with generative and conversational AI at the heart of our innovation. Recognized as a leader in the industry, we empower over 4,000 clients in 140 countries and impact 9 million end-users daily. We prioritize our customers, integrate AI into everything we do, and deliver products that leave a lasting impression.
Our vision is to deliver seamless, AI-powered assistance, empowering users to get what they need with ease.

Why Join SysAid?
Be bold. Lead in one of the most competitive markets by thinking differently and delivering breakthrough products.
AI-first culture. Join a team where AI is not just a featureits our foundation.
Signature products. Create work youll be proud to showcase and that clients love to use.
Professionalism matters. Produce work that reflects pride, precision, and mastery of your craft.
Enjoy the ride. Work in a collaborative, high-energy environment where hard work is balanced with having fun.
Ready to make an impact?
Were seeking a Senior Product Designer (UX/UI) to be a driving force in our team. Youll work closely with Product and R&D teams to design intuitive, user-friendly solutions that embody our bold, customer-first approach.

What you will be doing:
Design boldly. Turn complex ideas into simple, impactful designs through ideation, wireframes, and prototypes.
Customer-first focus. Prioritize user needs and feedback, creating intuitive, delightful experiences.
AI-infused innovation. Incorporate AI into your designs to deliver cutting-edge solutions.
Collaborate with product managers, designers, and developers to bring ideas to life, ensuring every solution reflects a high standard of professionalism and craftsmanship.
Test and refine. Validate your designs through usability studies, refine them based on insights, and take pride in delivering work that exceeds expectations.